According to ACAS, the cost of workplace conflict to UK organisations is in the region of £28.5 billion, which is the equivalent of more than £1,000 for each employee. Close to 10 million people experience conflict at work each year, with more than half reporting stress, anxiety or depression as a result. It is also estimated just under 900,000 took time off work and nearly half a million resigned.
Workplace mediation is increasingly popular tool used. It involves a mediator acting as a neutral third party to assist in resolving disputes and conflicts that arise within the workplace.
According to a CIPD report, over 90% of the mediations resulted in agreement, and mediation was reported to help rebuild relations between the disputants, and at a lower cost and more quickly than disciplinary and grievance procedures. Respondents believed that mediation was both more effective and efficient than traditional formal procedures.
Get in touch today if you are interested in understanding more about how workplace mediation can resolve workplace conflict in your organisation.